Have you ever ordered a product from Amazon and been amazed at how fast it gets to you?
Every day Amazon engineers are relentlessly working to decrease the time between Click to Deliver for your products by constantly expanding and improving the Amazon Fulfillment Network. At Amazon, we are working to be the most customer centric company on earth. To get there, we need exceptionally talented, bright, and driven leaders. If you're ready for your next challenge, this is your chance to make a direct impact to Amazon's operations, global expansion and customer obsession.
Amazon Fulfillment Technologies (AFT) powers the physical engine at the heart of Amazon. AFT builds and operates software, hardware, and processes that run the global network of fulfillment centers that move many millions of units of inventory, employ tens of thousands of people, and ensure that customers get what they want by the promised date/time. We do this by building automated solutions to handle things that technology does well, while relying on people to handle things that humans do well. Our environment is global and complex with a variety of software, systems, industrial machines and protocols. In the service of our customers, we are innovating and constantly improving in the areas of material handling automation, computer vision, machine learning, robotics, logistics, transportation etc., in order to accelerate the delivery of products and packages through Amazon Fulfillment Network.
The Operations Technology team under Amazon Fulfillment Technology organization, supports all of the software and infrastructure that powers Amazon's world-class fulfillment engine.
Are you a hands-on leader who can make a huge impact on a dynamic, fast-moving business?
AFT Operations Technology group is looking for a Software Development Manager to lead a team of talented engineers in the successful delivery of critical programs supporting technology integration and worldwide expansion of Amazon fulfillment network. This SDM is responsible for providing technical direction to the team in building necessary systems/frameworks/tools.
You will help Amazon internal customers (Technology, Business, Operations) reduce their operational load and improve efficiency through increased automation. You will also be responsible for working closely with other managers/teams within Amazon to drive positive changes through their systems.
Needed Skills and Abilities
• Influencer: Innovative leader with the ability to identify opportunities and influence organizations to gain support and overcome resistance with data and persuasion
• Doer: Ability to successfully deliver end-to-end technology and operations projects, working through the many obstacles along the way
• Communicator: Ability to communicate and gather expectations and requirements equally well with business and technology teams, and capacity to write well-reasoned and data-driven proposals, performing your own data analysis as necessary -
• Problem Solver: Ability to utilize exceptional problem-solving skills to work through difficult challenges
Key job responsibilities
* Manage multiple high performing teams, possibly even a remote team with global scope
* Manage overall software development life-cycle via your leaders
* Create, prioritize, communicate, manage, and execute roadmaps, project plans, and commitments
* Report on status of development, quality, operations, and system performance to management
* Work closely with Sr. engineers and Team Leaders to architect and develop the best technical design and approach
* Foster culture of continuous engineering improvement through mentoring, feedback, and metrics
* Hire, coach, and mentor individuals; build a strong cross-functional organization
* Interface with a diverse customer base to understand requirements, priorities, and processes
* Propose and implement new projects or recommend system improvements.
* Own all operational metrics and support
* Have the obsession to drive a better customer experience through everything that we do here at Amazon
* Bring innovative ideas to the table every day, in order to find better ways of accomplishing our customer objectives
* Set clear, measurable quality goals for an organization in a data-driven way
A day in the life
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
About the team
Amazon Fulfillment Technologies (AFT) powers Amazon’s global fulfillment network. We invent and deliver software, hardware, and data science solutions that orchestrate processes, robots, machines, and people. We harmonize the physical and virtual world so Amazon customers can get what they want, when they want it.
Platform Engineering and Services
AFT’s Platform Engineering & Services team leverages data, process improvement, and innovative technologies to provide comprehensive engineering excellence services/solutions across AFT’s product portfolios.
