About Prime Video:
Prime Video is a first-stop entertainment destination offering customers a vast collection of premium programming in one app available across thousands of devices. Prime members can customize their viewing experience and find their favorite movies, series, documentaries, and live sports – including Amazon MGM Studios-produced series and movies; licensed fan favorites; and programming from Prime Video add-on subscriptions such as Apple TV+, Max, Crunchyroll and MGM+. All customers, regardless of whether they have a Prime membership or not, can rent or buy titles via the Prime Video Store, and can enjoy even more content for free with ads.
About the Team:
Prime Video Personalization and Discovery (PVPD) is dedicated to creating a highly personalized content discovery experience that not only delights our customers but also drives both short-and long-term business goals. Our scope includes personalized recommendations, search, marketing, and the advanced machine learning technology and infrastructure that underpins these experiences. Our mission is to automate and enhance customer engagement through personalization, using ML and Generative AI.
To drive these efforts, Prime Video is seeking a visionary science leader to spearhead our investments in machine learning (ML) and artificial intelligence (AI). As a Director of Applied Science, you will report directly to the VP of PVPD and oversee a large organization delivering against our ML strategy, overseeing the design of our ML stack, and ensuring the quality of our models. Your success in this role will depend on your deep expertise in search, personalization, discovery, AI/ML, Generative AI, and your passion for entertainment. This is a unique opportunity to influence the future of television for billions of viewers worldwide. As a center of excellence in machine learning, we are committed to leading the way in adopting and advancing cutting-edge technologies. We publish our research internally and externally, and this role will place you at the forefront of applying Generative AI at scale, using Amazon’s rich datasets. You will have a direct impact on shaping the future of entertainment, driving massive customer experience improvements, and achieving critical business KPIs.
Key job responsibilities
As the Director of Applied Science, in the Prime Video Personalization and Discovery organization, you will be responsible for optimizing the complete customer experience, across the touch points throughout customers’ discovery journey. This includes building AI and optimization solutions, working with the business, product, engineering teams to deliver the optimal balance of customer delight and business outcomes. Responsibilities include direct management of science and engineering managers, along with senior engineers and scientists, setting vision and long-range technical strategy, product definition, roadmap planning, driving cross-functional execution, developing and maintaining experimentation and production services, owning ML and engineering excellence quality bar, and customer and stakeholder communication. Additionally, as our organization is growing, hiring top-notch managers, engineers and scientist will be a key focus.