Are you excited about creating value for millions of customers? Do you get energized by the idea of making merchants successful, no matter where they sell? The Amazon Multichannel Commerce & Fulfillment team looking for an experienced product manager to help merchants integrate Buy With Prime and Multi Channel Fulfillment into their [off-Amazon] shopper experiences.
We are looking for an experienced, driven and entrepreneurial Principal Product Manager - Technical (PMT) to help accelerate the product development and business growth of Multichannel Commerce & Fulfillment . As a Principal PMT on our team you will lead product strategy, turning customer insights and feedback into plans that accelerate delivery of the right product for our customers. You will work directly with dedicated engineering teams and senior leadership to drive product development for customer-facing products, influencing fundamental technical design decisions, product roadmap, customer segmentation and long-term strategy.
Our ideal teammate will possess a strong product management background, and have experience leading large-scale technical products. You are naturally curious, data-driven and entrepreneurial as you take end-to-end ownership for your product. You are the kind of leader who anticipates bottlenecks, deftly navigates ambiguity, makes informed trade-off decisions and skillfully balances the needs of the business versus technical constraints. You have exceptional written and verbal communication skills that help you build strong partnerships with colleagues and influence senior leaders. If you enjoy cutting through ambiguity, eliminating complexity and innovating on behalf of customers, come join us!
Key job responsibilities
- Drive the product strategy and roadmap for our commerce API platform, focusing on enhancing interoperability and convergence across multiple services
- Collaborate with cross-functional teams to align API strategy with customer solutions and business objectives
- Lead investment decisions to improve developer experience and accelerate product development
- Spearhead efforts to simplify integration processes and optimize developer impact metrics
- Author comprehensive API documentation, guides, and sample code
- Engage with technical decision-makers to identify and address integration requirements
- Champion the convergence of various API services to create a more unified and efficient ecosystem
- Deeply understand the technology that underpins our underlying systems and supply chain processes. Collaborate closely with your immediate engineering partners and partner teams to support the long term technology strategy.
- Work closely with merchants, support agents, sales&marketing and finance teams to understand friction points and opportunities.
- Collaborate with engineering counterparts on the roadmap to address gaps, identify dependencies and clear blockers, balancing impact vs. engineering cost.
- Champion the ideal end-to-end experience for your customers.
- Leverage data and define the success metrics for features or services to track performance, deep-dive on issues and uncover trends and patterns.
About the team
Our vision is to make every merchant wildly successful, wherever they sell, using Amazon-powered solutions. Our two biggest solutions are Buy with Prime (BwP) and Multi-Channel Fulfillment (MCF).
BwP is a new way to extend Prime shopping benefits—including fast, free shipping, a seamless checkout experience, and free returns—to merchants’ own online stores, ultimately increasing selection for Prime members. For over 20 years, Amazon been empowering small and medium-sized businesses with opportunities to grow. Buy with Prime is an exciting next step in our mission to help merchants of all sizes grow their business—whether on Amazon or beyond.
MCF aims to enable organizations across the world with reliable, cost effective, and flexible end-to-end eCommerce fulfillment solutions in order to help them scale, succeed, and offer best in class experiences to their customers.
