As a Survey Researcher on the Reputation Marketing & Insights team, you will measure marketing campaign effectiveness through surveys. You will design, execute, and analyze high-impact campaign measurement across multiple geographies. The work will challenge you to be resourceful, think big while staying connected to the details, translate advanced analytics into strategic direction, and embrace a high degree of change and ambiguity at speed. This role requires experience managing complex research initiatives, collaborating with internal and external partners, and translating insights into actionable strategies. The ideal candidate thrives in a fast-paced, high-stakes environment and is comfortable working across global teams and time zones.
The right candidate possesses endless curiosity and passion for understanding perceptions and what drives them. You have end-to-end experience conducting robust large-scale surveys, as well as strong analytical skills. You have proficiency in diving deep into large amounts of data and combining multiple data points to translate research into actionable insights/recommendations. You are an excellent writer who can effectively communicate data-driven insights and recommendations through written documents, presentations, and other internal communication channels. You are a creative problem-solver who seeks to deeply understand the business/communications so you can tailor research that informs stakeholder decision making and strategic messaging tactics.
Key job responsibilities
* Design and manage the execution of surveys with multiple vendors and in different geographies
* Analyze survey data and deliver actionable insights that inform campaign optimization and strategic decision-making.
* Communicate data-driven insights and recommendations through presentations, papers, and other internal communication channels
* Collaborate cross-functionally with internal stakeholders across teams to ensure alignment and impact.
About the team
Reputation Marketing & Insights is a team within Amazon's Communication & Corporate Responsibility organization that focuses on telling Amazon's story to key audiences. We elevate truths about our brand. We meet our audiences where they are and go deep on channel-specific creative. We build marketing plans that persuade our core audiences through best-in-class media tactics and measurement methodology that enables us to optimize towards the principles and platforms that achieve real-world outcomes. Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship.
