We're looking for a talented, passionate User Experience Designer to help us reinvent cloud operations with AI-powered solutions and set a new industry standard for support. The ideal candidate is comfortable with complexity and solving hard problems. They have experience in enterprise products and have strong ideation skills, holistic systems thinking, deep attention to detail, with a passion for making difficult tasks into simple delightful experiences.
Key job responsibilities
Our team is looking for high-performing design leaders to drive both big-picture vision and fast-paced execution, delivering near-term results while exploring future opportunities. In this role, this UX designer will work closely with UX Research as well as Product and Engineering partners. Collaboration and product ownership is essential, as well as being a great communicator, who can tame ambiguity and create alignment among stakeholders.
In this role you will help create AI-powered solutions for AWS customers to help simplify cloud operations and accelerate their success.
About the team
AWS Support is revolutionizing cloud operations through AI innovation, developing intelligent solutions that anticipate and resolve customer needs. We help customers adopt, optimize, and operate AWS at scale through our technology and expertise. Our team manages essential customer-facing platforms including Personal Health Dashboard, AWS Forums, and Support Center. As a strategic partner in customers' AWS adoption journey, we drive both customer success and direct revenue growth.
