Amazon's North America Customer Fulfillment (NACF) Production Planning team is seeking an experienced Principal, Production Planning to own the cross functional partnership of end to end planning. In this role, you will design and model supply chain, planning, and cost solutions, while fostering relationships to drive strategic initiatives to build and optimize Amazon's fulfillment network.
You will leverage your expertise to influence, innovate, and deliver tactical and strategic solutions that solve complex challenges in North America Production Planning. Operating with significant autonomy, you will identify stakeholder needs, develop network strategies, and implement end-to-end supply chain solutions. This includes representing work independently, developing new organizational processes, and driving organizational agility to meet both short and long-term goals for speed, cost, and placement. You will be an integral part in creating and implementing large scale strategic initiatives in inventory optimization, transportation cost, labor capacity management and more – all with the goal of better serving our customers. There will rarely be a perfect solution, so it will be up to you to make data-driven decisions and manage stakeholder relationships while planning and executing within an ever-changing environment.
Key job responsibilities
- Manage complex supply chain problems by partnering with cross-functional teams to identify simple, customer-centric solutions
- Model and drive best practices, identify customer experience opportunities, and present findings/resolutions in cross-team meetings
- Initiate new ideas, create metrics, problem solve using data, and implement strategic solutions with far-reaching influence
- Understand constrained environments and proactively mitigate supply chain risks, escalating issues through proper channels
- Develop and negotiate agreements to reduce risk, manage supplier relationships, and drive performance improvements
- Manage trade-offs, clearly presenting ramifications of actions/goals to leadership for decision-making
- Troubleshoot current problems and analyze root causes to establish scaled mechanisms for resolution
- Facilitate supply chain analysis to identify improvement opportunities and scale processes across businesses
- Lead operational excellence as a change leader, proposing network-wide solutions to improve supply chain health
- Influence without authority, leveraging relationship-building strengths to deliver on large strategic initiatives
- Own the business cadence and governance (daily/weekly/monthly business reviews) for area of responsibility regarding production planning and the supply chain partnership
- Deliver action plans for general managers and directors, while being a trusted partner to these network leaders
- Execute and drive internal team program/project delivery, execution, and adoption across multiple organizations and teams
- Measure and report effectiveness of changes
- Collaborate with project stakeholders in multiple business and technical teams to define and deliver on agreed upon milestones
- Anticipate bottlenecks, provide escalation management, and make tradeoffs
- Navigate competing priorities and optimize for the best solution
- Communicate project issues and status in a concise, accurate, and professional manner
- Build and maintain integrated reporting for areas of responsibility
- Own goals/performance reporting
- Ability to travel 10-15%
