Amazon Devices—the team behind the best-selling Amazon Echo, Fire TV, Kindle E-Reader, Fire Tablet, Ring and Blink product lines—is seeking a high-performing, innovative, experiences, results-oriented and customer-obsessed, Senior Product Manager.
As a Sr. Product Manager on the Devices Cross Channel Marketing team, you will focus on how we optimize the on-Amazon customer search and shopping experience across our expanding portfolio of Devices, with hands-on ownership of search based marketing programs. This is a high-visibility position with scope for creativity and self-development. You will develop a detailed understanding of Amazon’s search ecosystem, understand the long-term financial impact of customer search behaviors and manage critical programs related to Devices outcomes in the search space.
This role requires a highly analytical mindset as well as a curiosity to seek out new possibilities. You should be strong at and attracted to the analytical and technical side of marketing as well as to the creative and experimental side, consistently using one to inform the other. You will be comfortable thinking big and diving deep. You will be the single point of contact for your specific area of the business and will be our team’s expert on your program; gathering insights, applying learnings, and regularly sharing results with stakeholders and Devices leaders. You will leverage customer research and data, partnering across product line, technical and creative teams to construct targeted tests around the most relevant content for specific behaviors.
The successful candidate will think strategically and execute rigorously. You must be able to thrive in an entrepreneurial environment and not be hindered by ambiguity or competing priorities. You will anticipate and remove bottlenecks, anticipate and make tradeoffs, and balance the business needs versus constraints. You will be at the center of the customer experience and need to dive into customers’ behaviors, incremental business impact, and budget justification on your program, which requires strong analytical skills. You Earn the Trust of your stakeholders and influence them. You look around corners for potential opportunities or challenges and proactively put in place plans to address them.
Key job responsibilities
- Develop deep channel insights and understanding in partnership with tech teams, other marketing channel teams, and stakeholders
- Translate channel insights into test plans, product/feature proposals, and opportunities for optimization
- Define and run tests, including A/B experiments to test new features and/or inform new product development
- Conduct in-depth analyses to refine our understanding of your program and uncover optimization opportunities
- Translate analytical findings into actionable insights and concise business actions and recommendations
About the team
Cross Device Marketing is one of the fastest growing marketing teams in Amazon Devices and is chartered to launch products and improve the customer experience while increasing Amazon Device sales and engagement. We refuse to accept constraints, internal or external, and have strong bias for action and ownership.
