Are you excited about how information insights can bring value to our transportation team. We are looking for a self-driven, insightful, results-oriented to join the North America Transportation team. Our team mission is to drive improvements to customer experience, performance, and cost across Amazon’s transportation systems, from initial delivery promise to final delivery to our customers. This is a tremendous opportunity for Engineers who want to develop creative, new, and innovative ways of interacting with and interpreting key performance indicators, and shape the future of Amazon Transportation systems.
Key job responsibilities
- Create, support, improve, and deep dive transportation metrics to provide actionable insights related to delivery cost and customer experience. This will require gathering and analysis, partnering with external teams, synthesis and, problem solving, and communication of insights and recommendations.
- Develop scalable and self-serve analytical and solutions to identify anomalies and support team projects. This will involve creating and maintaining reports and dashboards using tools such as, Redshift/S3, QuickSight, Shiny, R, and Amazon Metrics, etc.
- Perform ad hoc deep dives to understand drivers for transportation issues and opportunities, as well as support North American and Global transportation teams with special projects.
- Work with program owners to build sets, reports, dashboards, and other products that answer their specific questions.
- Collaborate with engineers/scientists and other engineers to architecture and implement pipelines to automate manual solutions.
- Develop a deep understanding of Amazon’s supply chain and transportation’s vast sources and tools.
