Are you an innovative leader that wants to lead the cross-functional design and deployment of innovative solutions into our world-class existing fulfillment centers and logistics systems? Do you want to take ownership of solving the industry’s most complex problems? Does the challenge of designing and implementing ground breaking solutions for automated material handling equipment, packaging technologies, and systems including robotics and high-speed manufacturing appeal to you? If you’re looking to be challenged in a fast paced and often ambiguous environment, and you have strong technical problem solving and project management skills, then this job is for you!
Amazon is searching for an innovative and solutions-oriented Technical Infrastructure Program Manager who is able to collaborate effectively with internal and external technical teams and be responsible for the design, development and deployment of our material handling systems across multiple building types. The role primarily focuses on the Technical Infrastructure Program Management of integrating complex and systemic technical products and solutions which enable your customer base to work more efficiently.
In this role you will be responsible for working with internal customers across multiple organizations to define highly ambiguous problem statements, influencing a global Amazon team, writing technical specifications and performing technical evaluations on equipment, developing business requirements, identifying, developing, and scaling new technologies across multiple teams, generating multiyear budgets, and managing multiple large, high visibility programs simultaneously through the project lifecycle.
This role requires up to 50% travel and availability to work from a corporate office when not traveling. Candidates should either live near or be willing to relocate within a reasonable commuting distance of the office. Relocation assistance may be provided.
Key job responsibilities
In partnership with WWDE, Operations Engineering, and strategic suppliers, this individual will drive the technical strategy for a material handling equipment lifecycle organization. This position will provide program leadership and technological integration across multiple teams of engineers. You will serve as the single-threaded leader between multiple engineering teams, operations, and RME partners. You will lead cross-functional communications and strategic planning for material technological deployment, introduce new tech products, determine KPIs, and drive standardization initiatives. You must be obsessed with execution excellence, creating mechanisms and processes that increase velocity while maintaining quality. This role requires building relationships with Amazon Engineering and operations teams and influencing senior leaders.
Responsibilities Include:
• This person will manage multiple large, highly complex programs, solely responsible for driving them through the development and deployment lifecycle.
• You deeply understand the business and technical requirements of product integration from mechanical, electrical, and controls functions
• You are expected to have fluency in systems level architecture, critique and debate tech design, judge technical viability of the product/solution and tailor communication for tech and non-tech stakeholders.
• Work with the Operations, Engineering, and Data Science Leadership teams to manage the organizations strategy and project priority to ensure resources are always focused on the most impactful projects
• Define program/project scope and technical/business requirements, and relay that to the design, firm, and field engineering teams concisely to allow for efficient transfer of knowledge
• Evaluate solutions effectively and make decisions that balance business value and technology risk
• Help your customers and the engineering teams make appropriate trade-offs by considering the larger picture (e.g., business goals, throughput expectations, quality requirements, efficiency, maintainability, operability)
• Identify standards and drive consistent application of engineering changes across North America
• Build strong working relationships with Fulfillment Center (FC) leadership and their operations teams across multiple sites including Industrial Engineering, Maintenance Engineering, and Process Engineering stakeholders
• Communicate and present program status to Directors of Engineering and Operations
• Data mine and transform raw thoughts into clear technical documentation
• Ability to travel up to 50% to interact with internal and external business and technical leaders
A day in the life
Amazon Benefits:
Amazon offers a full range of benefits that support you and eligible family members, including domestic partners and their children. Benefits can vary by location, the number of regularly scheduled hours you work, length of employment, and job status such as seasonal or temporary employment. The benefits that generally apply to regular, full-time employees include:
1. Medical, Dental, and Vision Coverage
2. Maternity and Parental Leave Options
3. Paid Time Off (PTO)
4. 401(k) Plan
If you are not sure that every qualification on the list above describes you exactly, we'd still love to hear from you! At Amazon, we value people with unique backgrounds, experiences, and skill sets. If you’re passionate about this role and want to make an impact on a global scale, please apply!
About the team
The team is open to hiring candidates from the following locations: Bay Area, CA; Dallas, TX; Houston, TX; Austin, TX; Los Angeles Metro Area; Phoenix Metro Area; Arlington VA; Bellevue, WA; Seattle, WA; Boston Metro Area; Nashville, TN; New York City; Atlanta Metro Area; Chicago, IL
