Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 14 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.
Amazon is looking for an energetic Services Chief Technician for the Generator Service Team. The Services Chief Technician has safety, customer satisfaction, and business responsibilities within data center operations. The person in this role is responsible for identifying, troubleshooting, diagnosing and providing quality repairs of electrical generator systems and related engine mechanical failures. In addition to the technical aspect of the role, the Services Chief Technician is also responsible for administrative tasks, training of technicians, and on-call support.
The Services Chief Technician is both the technical expert and primary field support contact to the generator technicians, and is therefore responsible for continually communicating with the technicians and their manager to provide updates and technical support.
Key job responsibilities
•Act as an ambassador for safety within the team to promote a strong safety culture
•Managing MCMs and auditing Enterprise Asset Management (EAM)
•Preventive Maintenance coordination and planning
•Ensure quality service and improve customer obsession through training and audits
•Coordinate quick response to troubleshoot and repair generator failures
•Manage and develop procedure for large repairs and work with management to schedule
•Inspect and coordinate as-found conditions of new equipment prior to system turnover
•Provide technical and logistics support to managers during planned and unplanned outages, large scale events, and extreme weather events
•Work with field and design engineering staff, the engineering operations team, and GST Technical Advisor (TA) to develop innovative solutions to complex problems
•Train and mentor generator technicians, act as a first line Technical Advisor (TA) for technicians
•Develop and maintain earns trust through strong working relationships with multiple teams and vendors
•Support hiring process for GST through hire and develop the best
•On-Call Support
About the team
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
