Project Kuiper is Amazon’s low Earth orbit satellite broadband network. Its mission is to deliver fast, reliable internet to customers and communities around the world, and we’ve designed the system with the capacity, flexibility, and performance to serve a wide range of customers, from individual households to schools, hospitals, businesses, government agencies, and other organizations operating in locations without reliable connectivity.
We are looking for a Manager, Supplier Quality (Electrical) who will lead a team of Electrical SQEs, define requirements and deploy processes to deliver aerospace PCBA quality at unprecedented scale.
The ideal candidate is an experienced people manager, a systems thinker with excellent analytical abilities, strong technical skills, effective written and verbal communication, and most importantly, a passion for developing suppliers to produce high-quality, mission-critical hardware in volume production.
Key job responsibilities
- Lead the Electrical Supplier Quality Engineering team
- Own and lead Kuiper supplier quality management activities including requirements definition, qualification, production process validation, receiving/source inspection, CAPA, metrics reporting, and continuous improvement
- Guide product development teams on supplier selection, assessment, audit and development decisions
- Partner with manufacturing quality team to build a cohesive Quality System in compliance with AS9100 & IS09001
- Scale supplier processes and quality systems to reduce defect parts-per-million (DPPM) with increasing volumes
- Be a subject matter expert in the disciplines of PCBA inspection and process control
- Lead external audit teams
- Influence supplier selections and engineering design decisions to factor sustainable quality
- Influence supplier investments to reduce risk and improve delivered quality of components
- Establish and monitor supplier mechanisms for verifying production processes remain in control
- Work with Kuiper Engineering and Receiving Inspection teams to manage QC inspection & test frameworks between supplier and in-house facilities
- Analyze and improve supplier quality metrics
- Represent Kuiper Supplier Quality in cross-functional initiatives
- Travel as needed to accomplish program objectives
Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
A day in the life
The Kuiper Supplier Quality team is driven to develop a vendor base capable of scaling aerospace quality to new volume and cost levels in order to meet end customer needs.
This position will join the team at an exciting moment with the opportunity to own quality for key categories and contribute to the design of requirements and systems used across the business.
We value data driven decision making, a comfort with ambiguity across multiple simultaneous projects, an ability to earn the trust of our key stakeholders, and delivering results without sacrificing integrity.
- Participates in product development teams as owner of supplier quality system requirements
- Acts with internal customer obsession on behalf of Kuiper production by reducing defect rates and driving root cause analysis
- Builds and enforces implementation of the Kuiper Quality System
- Serves as the face of Quality for PCBA Electronic Manufacturing Service (EMS) suppliers communicating expectations and resolving issues
- Facilitates PCBA quality control as subject matter expert in partnership with receiving and inspection teams
- Owns development and automation of business processes impacting quality
- Splits time between Amazon facilities and visiting PCBA EMS supplier operations
