Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today!
United Parks & Resorts is a place of thrills, fun and positive, lasting memories. And that's just what it's like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!
What you get to do:
As the Security Manager, you'll lead and oversee all aspects of the park’s security operations—ensuring the safety of employees, guests, and assets. The role is both strategic and operational, requiring leadership of security personnel and direct involvement in emergencies, investigations, and court proceedings.
- Leadership & Operation:
- Recruit, train, and manage performance of the team.
- Supervise security officers, off-duty law enforcement, and event staff.
- Ensure staff maintain required certifications/licenses.
- Ensure proper staffing levels based on park operation
- Policy & Compliance:
- Develop and implement security policies and emergency response procedures.
- Conduct investigations and handle security breaches.
- Oversee compliance with relevant laws and company standards.
- Conduct and participate in security audits
- Incident & Risk Management:
- Respond to emergencies (medical, bomb threats, alarms, etc.).
- Mitigate risk and develop incident response plans.
- Prepare legal cases and represent the park in court when needed.
- Liaison Duties:
- Build strong relationships with local law enforcement and regulatory agencies.
- Communicate security matters internally and externally in a professional manner
- Perform other duties as assigned
What it takes to succeed:
- Three or more years of supervisory/management experience within a theme park, entertainment, hospitality, or other guest services related industry.
- Previous military, law enforcement or security experience preferred.
- Experience in loss prevention and investigative procedures.
- Related Associate's or Bachelor’s degree preferred.
- Must be at least 21 years old.
- Obtain or current hold PA ACT 235 card
- Current or willing to obtain CPR/AED and First Aid certified.
- State license(s) and applicable certification(s).
- Computer skills with Microsoft Office.
- Excellent communication and critical thinking skills.
- Ability to work rotating shifts, including nights, weekends and holidays.
- Knowledge of relevant local, state, and federal laws desired.
Join the team!
If you’re looking for the opportunity to make the most of your abilities in a one-of-a-kind setting with an entertainment industry leader, we’re looking for you!
The perks of the position:
- Paid Time Off
- Complimentary Park Tickets and Passes
- Park Discounts on Food and Merchandise
- Medical, Dental, and Vision Insurance
- 401K Retirement plan
- Voluntary Insurance
- Life Insurance
- Disability Benefits
- Tuition Reimbursement
- Dependent and Health Care Flexible Spending Accounts
- Employee Assistance Program
- Legal Assistance Plan
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, GENDER, NATIONAL ORIGIN, SEXUAL ORIENTATION, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
