Position Summary:
The Inside Sales Representative I will be responsible for assisting the product sales group by making touchpoints and doing sales research with as many new and dormant customers as possible. This will primarily consist of phone calls accompanied by some email and LinkedIn efforts. Will be responsible for sweeping the various industries for contacts and making connections with the intention of growing our business. Develops customer relationships by identifying customer needs, informing customers about the company's products or services, providing solutions and recommending new and better products. Handles customer requests and issues via telephone and email. Coordinates with the US-based Rental and Service sales team and other departments to ensure that customers receive the best service possible. Respond to customer order and quotation requests received via outside salespersons, telephone, e-mail, written, and faxed correspondence.
Essential Functions:
- Understands and can utilize data mining tools to investigate and determine emerging markets
- Makes calls, recruits and performs touchpoints to potential new customers daily
- May provide quotes, pricing and delivery information to customers and may be responsible for their own group of customers
- Knowledgeable of matting inventory (amount, location, availability, and condition)
- Works with Finance to ensure collections of revenue is received timely
- Performs follow-up to ensure timely shipment of materials and customer satisfaction
- Maintains strong working relationships with vendors
- Tracks open sales orders
- Maintains accuracy of CRM and Business Intelligence (BI) tools for US based Rental and Sales organization
Location:
Based in the Pittsburgh or adjacent area and works in open office format or remotely.
Education & Experience Requirements:
- Highschool diploma or equivalent
- Knowledge of Transmission & Distribution, construction and/or composite matting industry a plus but not required.
- Working Knowledge of Microsoft and other CRM and BI sales tools
- Undergraduate degree with 1-2 years of related experience
- Under supervision, exercises limited latitude/independent judgment
- Work typically involves detailed checks or close review of output by a senior co-worker and/or supervisor
- May requires overnight travel, less than 10% of the time
How to Apply:
Register to create an account then search for the vacancy (irc11921). Click Apply to complete your application online.
