We are seeking a motivated and experienced Home Delivery Supervisor to support our contracted two-person delivery teams (drivers and helpers) and associated personnel in a dynamic, fast-paced environment. This role is critical in aligning operations, transportation, and delivery processes to ensure seamless execution, exceptional customer experiences, and strong client partnerships.
The Home Delivery Supervisor will oversee the development and performance of delivery personnel and contracted partners, fostering collaboration and accountability while supporting client expectations and operational excellence.
Key Responsibilities:
- Oversee and support the transportation and return inventory management to consistently meet and exceed client requirements.
- Provide leadership and operational guidance to multiple Independent Contract Delivery teams while promoting a strong culture of teamwork and shared success.
- Monitor and measure performance across delivery operations, ensuring process alignment and clear communication with all stakeholders.
- Partner with client and delivery teams to ensure a positive customer experience and maintain strong, long-term business relationships.
This role is ideal for someone who thrives in a service-driven, client-focused environment and is ready to contribute to the continued growth and success of our delivery operations.
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