Job Description
The Analyst, Operations reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The Analyst, Operations is responsible for regularly producing accurate and insightful reports and analyses on goal performance and operational initiatives. The Analyst, Operations works collaboratively with department and operational leadership to evaluate current state and help identify opportunities. Responsibilities may involve collecting and analyzing of information, preparing and presenting reports to various audiences, and developing and revising analytical models.
RESPONSIBILITIES
- Develops analyses by integrating multiple data elements, best practice research and recommendations to support advancement of organization goals.
- Uses robust analytics, critical thinking and innovative problem solving skills to assesses performance and evaluate opportunities in terms of organizational impact, priority area, and impact on organizational performance goals.
- Works with operational leadership on the assessment of key metrics and other ad-hoc analyses designed to support discussions and decisions related to goal performance.
- Assists in monthly review and analysis of operational performance relative to NMG’s goals.
- Helps ensure the accuracy and timely dissemination of operational dashboard reports and other standard management information.
- Provides analytical support for ad hoc special projects.
- Organizes, synthesizes and summarizes information to facilitate operational discussions
- Builds dynamic, analytical models to analyze new/existing goals and initiatives.
- Develops and maintains relationships between other information-based departments, including Analytics, Performance Improvement, NM Academy, HR, Engagement, Quality and Patient Care.
- Performs other activities as requested and prioritized by the Operations Team.
- Demonstrates flexibility and organization while maintaining high levels of performance.
- Collaborates well with others and enjoys working as part of a team.
Qualifications
Required:
- Bachelors degree
- Minimum of 3 - 5 years of relevant experience.
- Advanced knowledge of Microsoft Office programs, particularly high proficiency in Microsoft Excel.
- Strong analytical and problem-solving skills.
- Strong verbal and written communication skills.
- Ability to organize and think independently with orientation to deadline and detail.
- Attention to detail.
- Proactive problem solving capabilities.
Preferred:
Additional Information
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
