Job Description
The Program Coordinator, PI reflects the mission, vision, and values of Northwestern Memorial HealthCare, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines, and all other regulatory and accreditation standards.
The Program Coordinator, PI is responsible for participating in project management and administratively supporting the Performance Improvement Office. The program coordinator supports teams in achieving health system, regional, and local priorities that advance the implementation of the strategy for Northwestern Medicine.
Responsibilities:
- Assist in the creation and delivery of internal communications including presentations, training, correspondence and other written materials.
- Communicate (verbal and written) with a wide range of departments, employees, and physicians; serve as a liaison on behalf of the department leadership to foster strong working relationships.
- Apply NMHC project management and process improvement methodologies.
- Apply analytical skills, tools and techniques to improvement efforts.
- Collaborate with other system functions as required on training initiatives (e.g., IT, Quality, Analytics, Patient Experience, etc.)
Qualifications
Required:
- Bachelor’s Degree.
- 0-2 years of relevant experience
- Strong analytical skills and facilitation/presentation skills
- Experience with process improvement methodology.
- High level of energy and enthusiasm.
- Strong interpersonal skills.
- Ability to organize and think independently with orientation to deadline and details.
- Proven software competencies (MS Office Suite).
- Flexible/adaptable – ability to work with diverse group of healthcare professionals in a matrix environment.
- Willing to travel to the other NMHC regions (10-20%).
Preferred:
Additional Information
Northwestern Medicine is an affirmative action/equal opportunity employer and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
If we offer you a job, we will perform a background check that includes a review of any criminal convictions. A conviction does not disqualify you from employment at Northwestern Medicine. We consider this on a case-by-case basis and follow all state and federal guidelines
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.