AtlantiCare Regional Medical CenterAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Description POSITION SUMMARYThe Quality Analyst provides assistance and support to the Quality Assurance Director, Quality and Compliance Coordinator, and the Medical Records Coordinator. This position supports quality improvement and monitoring as well as medical records.
In collaboration with the LIFE Connection quality/compliance team, this role has the following responsibilities:
- Conduct compliance audits (such as monthly chart audits)
- Coordinate the participant satisfaction survey
- Track personnel changes and ensure required clearances and trainings
- Work with the Medical Records Coordinator to ensure a complete medical record (such as assistance with scanning)
- Assist with the grievance, service determination and appeals processes
- Complete incident reports
- Provide support to end-users of the electronic health record
- Maintain contracted provider list for quality oversight purposes.
The Quality Analyst maintains expertise in applications, systems and services related to the electronic health record and other monitoring/tracking databases.
The Quality Analyst position supports organizational goals by providing quality customer service, participating in performance improvement efforts and demonstrating a commitment to teamwork and cooperation.
QUALIFICATIONS EDUCATION: High school diploma required. Associates Degree or Bachelor's degree preferred.
LICENSE/CERTIFICATION: EXPERIENCE: Five (5) years administrative assistant, secretarial, or office support experience and computer skills (Focus on Microsoft Excel) required. Experience with Greenway or PACE Logic computer system preferred. 1 - 2 years of healthcare and working with older adults required. Must possess a strong understanding of regulatory compliance, analytical, planning and administrative abilities as well as excellent written and oral communication skills.
WORK ENVIRONMENTPotential for some exposure to the hazards and risk of the hospital environment, including exposure to infectious disease, hazardous substances, and potential injury. Works with such equipment as computer terminal, fax machine, copier, and telephone. This position requires some walking and standing and may have prolonged periods of sitting.
The essential functions for this position are listed on the Assessment and Evaluation Tool.
REPORTING RELATIONSHIPThis position reports to department leadership.
Total Rewards at AtlantiCareAt AtlantiCare, we believe in supporting the whole person. Our market-competitive Total Rewards package is designed to promote the physical, emotional, social, and financial well-being of our team members. We offer a comprehensive suite of benefits and resources, including:
Generous Paid Time Off (PTO)Medical, Prescription Drug, Dental & Vision InsuranceRetirement Plans with employer contributions
Short-Term & Long-Term Disability CoverageLife & Accidental Death & Dismemberment InsuranceTuition Reimbursement to support your educational goals
Flexible Spending Accounts (FSAs) for healthcare and dependent care
Wellness Programs to help you thrive
Voluntary Benefits, including Pet Insurance and more
Benefits offerings may vary based on position and are subject to eligibility requirements.
Join a team that values your well-being and invests in your future.
Job Category Administrative / Customer Service
Hours Per Week 37.5
Weekends Required? No
Holidays Required? No
ShiftDays
Posititon StatusFull-Time
Job Details Pay Range $17.88 - $25.95
Pay Transparency In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to Pay Transparency Law; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.
PI280005943
