Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries.
JOB DESCRIPTION:
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to:
- Career development with an international company where you can grow the career you dream of.
- Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
- An excellent retirement savings plan with high employer contribution
- Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
This position works out of our Abbott Park, IL location within the CHR Corporate Human Resources division.
This is an entry-level administration role supporting areas of focus within GHRS with basic knowledge of HR principles. Works with supervision and guidance from experienced specialists or manager. Work assignment managed individually in alignment with managed queues and scope of work. This role is empowered to surpass expectations by collaborating, anticipating, driving to resolution, and serving with care, compassion, and confidence. May be asked to complete non-expert level tasks or work related to HR Security and Compliance scope.
What You’ll Work On
- Problem Solving / Issue Ownership: Responsibility for managing priorities; initiating process improvements; accountable for project outcome and deliverables
- Analytical/Critical Thinking: Ability to assess and identify data and inputs from multiple sources, effectively assess impacts, understand interdependencies, and proactively work to solve for or mitigate challenges
- Continuous Improvement: Listen, gather, and identify process improvement opportunities to address customer needs and drive internal process efficiencies
- Operational Excellence: Program administrator with initiative and proactiveness to move beyond selected channels and selected scope of work with a degree of greater specialization; Works primarily with peers in own function of GHRS.
- Adherence to Compliance: Follow program processes and protocols per established guidelines; raises red flags
Required Qualifications
- Associate’s degree, or 2 years of relevant work experience without a college degree
- Relevant work experience in a shared service center or contact center
- Languages: Proficiency in English (spoken and written). Excellent written and verbais communications skills necessary
- Expert knowledge in HR service technology tools such as Zendesk and Workday a plus
- Human Resources, Customer Services and Project Management experience a plus
Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal
The base pay for this position is
$22.05 – $44.15/hour
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:
HR Operations
DIVISION:
CHR Corporate Human Resources
LOCATION:
United States > Abbott Park : AP06B
ADDITIONAL LOCATIONS:
WORK SHIFT:
Standard
TRAVEL:
Yes, 5 % of the Time
MEDICAL SURVEILLANCE:
No
SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans.EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdfEEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf
