PURPOSE: Process and collect all money for daily sales accurately while providing excellent customer service and supporting in Store and other promotions to increase sales.
RESPONSIBILITIES:
General Tasks and Directions:
- Opening cashier is assigned to register #750. Second cashier is assigned to register #100. Third cashier is assigned to register #300. Back up cashier is assigned to register #200.
- Verify that all cash in till is accurate and complete. Report any concerns/differences to the immediate supervisor on duty.
- Assist customers in their needs. Direct them with a smile to the proper department. Apply general customer service etiquette as needed to encourage returning customers and increased sales. Be aware of customers waiting in line to pay at all times. They are our priority.
- Verify that all “go-backs” are properly hung and returned to their assigned departments.
- Maintain all shoe racks, display cases, jewelry and purse cabinets full, clean and tended to at all time.
- Place all shopping carts in their appropriate holding area. Maintain your work area free of any hazards and organized at all times.
- All cashiers are responsible for the tidiness of their area including the proper storage/ of all empty hangers.
- All cashiers must be in compliance with company policies and safety procedures and adhere to them.
- All injuries and accidents must be reported to the immediate supervisor on duty on the same day they happen. Any safety violations within the company must be reported immediately to the supervisor on duty.
- All Sales and Delivery receipts and signs need to be completely and accurately filled out. All Delivery receipts must be turned into the Customer Service Center in a timely manner.
- Cashiers are responsible for and need to make sure they have all of their necessary tools and supplies for their work station. Supervisor must be notified immediately if tools or supplies are needed.
- When asking for change, please verify if fellow cashiers need change as well in order to avoid multiple trips.
- Please be conscious of managing change correctly.
- Breaks and Lunches MUST be taken on time while taking into consideration their fellow coworkers. Breaks begin and end as soon as clocking in/out.
- Cashiers must be aware that additional discounts to customers are not allowed unless a Supervisor or Manager gives their approval.
- Transaction goal is 130 transactions per day.
- Other duties as assigned.
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