Job Description
The Surgical Liaison reflects the mission, vision, and values of Northwestern Memorial, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
*30 hrs/wk - 0.75 FTE
Responsibilities:
- Performs unit-based reception, clerical, medical record and patient registration functions.
- Is capable of setting priorities and handling emergency situations in a calm manner.
- Is customer oriented and able to communicate with all levels of staff and patients and their families.
- Serves as liaison with all other patient-related departments.
- Manages the overall workflow in concert with the charge RN and/or assistant manager.
Qualifications
Required:
- HS Diploma or GED equivalent
- BLS within 30 days of hire
- Ability to communicate effectively in English
- Excellent customer service skills
- Basic computer knowledge
Preferred:
- One year experience in pertinent clinical specialty
- Knowledge of medical terminology
Additional Information
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility (if sign-on bonus offered for position): Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
