Would you enjoy working on a wide range of technical challenges for our customers?
Are you passionate about cutting edge technology and what it can do for customers?
Join our North America Pre-Sales Team!
Our field hunting team is an experienced group of Internet technologists. The team works with prospects and customers who find value in web performance, media or cyber security solutions for scale, reliability, performance and security. The team focuses on maintaining highest quality customer service and applying industry best practices to cutting-edge solutions.
Partner with the best
In this role, you will leverage your technical expertise to find the best-fit solutions for prospects to support the long-term success of the customer. Collaborating with sales partners, you'll facilitate product adoption and account growth with a winning mindset for Akamai and our customers.
As a Senior Solutions Engineer, you will be responsible for:
- Creating sales opportunities by managing the pre-sales technical process and demonstrating Akamai's technology to customers.
- Managing the technical proposal process and ensuring all technical information and recommendations addressing customer requirements are accurate.
- Tracking account activity for business analysis and reporting, designing technical solutions to meet our customer's needs.
- Leading sales activities such as Technical Demos and Proof of Concepts (POC's).
- Maximizing customer satisfaction based on the customer's needs and business requirements.
Do what you love
To be successful in this role you will:
- Have 8yrs of experience and a Bachelor's degree in computer science, Engineering, Management Information Systems, or another related field
- Have experience working in a customer-facing or consulting role in technical presales/sales engineering/post-sales.
- Demonstrate understanding of the internet, including but not limited to technologies like TCP/IP, DNS, HTTP(S), APIs etc.
- Have experience or an interest in working with DevOps, Media or Internet Security
- Have excellent written, verbal and presentation skills including communicating complex technical content to a range of audiences.
- Be a team player, able to collaborate, prioritize, and solve problems in a fast changing environment
Work in a way that works for you
FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply.
