At Amazon, we're working to be the most Customer-centric company on earth. One customer experience that we’re constantly looking to take to a new level is how we fulfill and deliver their orders. Our goal is to exceed the expectations of all our customers by ensuring that their orders are delivered where and when they need them, as quickly, accurately, and cost effectively as possible. To meet this goal, Amazon is continually striving to innovate and provide best in class service levels through the introduction of pioneering new products and services in the last mile delivery space. We are doing this by building a world class last mile operation, significantly complimented by Amazon Flex. Amazon Flex works directly with independent contractors – called Delivery Partners – to make deliveries to our customers. With Amazon Flex, individuals can now be their own boss delivering Amazon packages.
Within Amazon Flex we are rapidly growing as we stand up new stations and programs to facilitate rapid growth for Amazon. As a Sr. Supply Chain Manager for Flex Launches, you will plan and execute ahead of sites launching in a dedicated business. To achieve your goals, you will work with teams that cut across the organization; including tech, capacity, marketing, and business partners. You will identify defects or opportunities for improvement in our processes, and drive new processes and automation to eliminate the defects and more effectively communicate risks and opportunities in the launch space.
Key job responsibilities
- Work cross functionally across the Flex network (demand planning, launches, marketing, finance, science etc) to ingest upcoming demand signals to create a capacity plan for the business
- Manage your portfolio of regions to ensure we are meeting capacity needs, providing insights to our capacity plan and managing all risks associated
- Be the subject matter expert of your domain to be the single threaded leader of recruitment / capacity planning
- Make difficult resource trade-offs and align leadership on inputs, outputs, and priorities.
- Communicate effectively to all stakeholders
