As a Healthcare & Life Sciences (HCLS) Value and Transformation Lead for Amazon Web Services (AWS), you will have the exciting opportunity to serve as a force multiplier for both AWS Worldwide Public Sector (WWPS) Healthcare & Life Sciences business (internal) and mission-driven customers served (external). You will learn, contribute, and grow by serving as a: frontline partner in delivering results and velocity to value for customers at varying levels of cloud maturity, builder of repeatable mechanisms/frameworks that enable impact at scale, and trusted strategic advisor to inform prioritization and focus decisions for the business.
You will have the opportunity to align your expertise and experience across three core functional areas:
First, the Customer Transformation function works hand-in-hand with Sales, Executive Advisors, and Industry Business Development to engage select customer’ C-suite leaders with tailored offerings. These engagements range from foundational visioning and executive activation to comprehensive strategic collaboration engagements. You will be responsible for working alongside customer C-suite, executives and partners, to reimagine how AWS/Amazon can accelerate and support our customers in achieving their missions and visions. More specifically, you will work with customers to ideate, co-design, prioritize, and deliver on a diversified innovation pipeline. You will manage collaborative creation of internal/external documents to present opportunities and investment proposals to leadership teams and other stakeholders.
Next, the Strategic Engagement function collaborates with Sales, Executive Advisors, and Marketing to lead cross-cutting engagements that concurrently activate multiple customers. These 1-few and 1-many customer engagements raise brand awareness, capture the voice of our customers, inform new solutions and refinements to existing AWS offerings, and serve as forums for customers to connect and collaborate on best practices. You will be responsible for leading multidisciplinary teams—including leadership, subject matter experts, marketing and partners—in the end-to-end production and facilitation of these engagements.
Finally, the Strategy function is responsible for developing and facilitating execution of multi-year strategies and initiatives that are informed by market trends and analysis, delivering on strategic WWPS HCLS priorities, and allowing the Sales and Industry Business Development functions to look around corners on behalf of our customers. You will be responsible for collaborating with leadership and multidisciplinary teams to: create shared baseline understanding including the synthesis of voice of customers, emerging trends, and industry and competitor landscape; articulate aligned vision, mission, and decision-making tenets; chart a shared roadmap alongside strategic growth levers; and prioritize mechanisms and investments required to translate strategy into action. Moreover, you will create content to help customers better understand the value of AWS/Amazon offerings, including: thought leadership, white papers, case studies, use cases, pilots, proofs of concept, and demonstrations.
The ideal candidate will have a combination of vertical HCLS industry experience and cross-cutting skills, including: strategic planning, management consulting, executive facilitation, human-centered design, digital innovation, business development, sales, and/or portfolio management. They will be willing and able to execute on strategic plans and drive actions to a successful completion. This person will leverage their deep industry background to engage and communicate effectively on a wide range of business and technical discussions with customers, partners, and internal AWS/Amazon teams. Successful candidates will identify cross-cutting opportunities that can serve multiple customers and build customer references and use cases to support future engagements. Having a proven and successful track record of building and managing a large pipeline of opportunities is a plus.
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion. We have employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally. We have innovative benefit offerings, and we host annual and ongoing learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences. Amazon’s culture of inclusion is reinforced within our 16 Leadership Principles, which remind team members to seek diverse perspectives, learn and be curious, and earn trust.
We value work-life harmony. It isn’t about how many hours you spend at home or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe striking the right balance between your personal and professional life is critical to life-long happiness and fulfillment. We offer flexibility in working hours and encourage you to find your own balance between your work and personal lives.
Our team is dedicated to supporting new members. We have a broad mix of experience levels and tenures, and we’re building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
