Amazon Web Services (AWS) is seeking an experienced Rack Layout Design Manager to lead the Global Rack Layout Design (RLD) team within Design Services (DS) under Data Center Engineering (DCE). The RLD team provides design services for all global data halls, including Colocation, Edge, and Leased/Owned sites containing customer demand rack installations. The team coordinates field installation of racks among all field specialties by delivering accurate, standardized rack layout drawings and floor plans. RLD is a critical enabler of AWS capacity delivery, ensuring that rack positions are accurately designed and documented to support the rapid scaling of AWS infrastructure worldwide. The team consists of Designers specializing in Colocation Work Orders, BIM modeling and processes, and data center rack layout optimization.
You will own delivery of rack layout drawings and floor plans for global work orders spanning Edge sites, COLO facilities, Leased sites, Controls drawings, and infrastructure configuration management uploads and revisions. You will build and improve the mechanisms, including standardized templates, production SLAs, and quality gates, that drive cycle time reduction and data accuracy. RLD leverages standardized design tools and best practices to maintain consistency across the entire data center design lifecycle.
As a people leader, you will grow designers' technical capabilities while maintaining fluency in layout standards and production tooling. You will hire and develop talent, raise the bar on design quality, and build a team culture that moves fast to deliver capacity at global scale. You will partner directly with Colocation Regional Engineering, Capacity Delivery Planning, Engineering, Operations, Infrastructure Delivery, and Supply teams to ensure rack layout designs never become a bottleneck to capacity delivery.
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. You'll join a diverse team of engineers, supply chain specialists, and operations managers collaborating to deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost.
Key job responsibilities
Lead, mentor, and develop a team of ~6 Designers specializing in data center rack layout optimization
Own the delivery of rack layout drawings and floor plans for global work orders across Edge, COLO, Leased, and Owned data center sites
Manage team workload, prioritization, and SLA adherence for ticket-based work order intake and delivery
Drive standardization of design tools, drawing standards, and best practices to reduce production cycle times and improve data accuracy
Partner with stakeholder teams to ensure rack layout designs meet business requirements for power, space, and capacity
Ensure timely delivery of finalized floor plans to capacity planning teams
Establish and track team metrics including utilization, throughput, quality, and on-time delivery
Develop scalable processes for handling emergent and pull-in requests without compromising quality
Drive continuous improvement and automation initiatives to increase team efficiency and reduce manual effort
Hire and develop talent, conduct performance reviews, and create individual development plans for team members
Own reporting on goals, quality, and performance metrics to Senior Managers and Directors, translating data into actionable insights.
This position requires up to 25% travel.
About the team
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life Balance
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Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
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