Our team runs one of the largest networks on the planet, and keeps it secure, compliant, and growing while also simplifying it's design and driving cost down. As we expand our software engineering footprint to the Santa Clara area, we are looking for a Software Development Manager to build a new team from the ground up and own a portfolio of services that directly tackle the operational challenges our network faces every day.
You will hire, shape, and lead a team of engineers in Santa Clara while partnering closely with sister teams in Seattle, Virginia and Dublin. The work your team will own is high-stakes and high-visibility: software that keeps our network available, compliant and secure, tools that drive capacity planning and scaling decisions across tens of thousands of devices, and systems that detect and recover out-of-service capacity before customers feel it.
If you are energized by building something new, want your work to have direct and measurable impact on one of the world's most critical infrastructure platforms, and are ready to lead engineers solving genuinely hard problems — this role was designed for you.
Key job responsibilities
Build the team. Own recruiting in the Santa Clara area end-to-end — define the roles you need, attract strong candidates, and hire engineers who will grow with the charter.
Deliver the services. Lead your team to design, build, and operate production-grade software that addresses network business needs.
Own outcomes, not just output. Define the metrics that tell you whether your services are working, set the bar for quality and reliability, and hold the team accountable to continuous improvement.
Work backwards from customers. Engage with internal stakeholders — network engineers, partner teams — to understand what they need and translate that into a prioritized roadmap.
Operate in a distributed environment. Collaborate day-to-day with peer managers and engineers across multiple sites, ensuring your team is well-integrated, not siloed.
Grow your engineers. Coach and mentor software engineers at all levels, invest in career development, and create an environment where people do their best work.
Raise the bar on engineering. Establish strong software design practices, code quality standards, and deployment processes appropriate for infrastructure that affects global customers.
About the team
We own the network and software solutions that keeps Amazon's data-center core fabric running — from the routing logic that moves traffic to the systems that detect capacity shortfalls, and coordinate large-scale changes with zero customer impact.
Our work sits at the intersection of software engineering and network operations. You do not need a networking background to join us — many of our strongest engineers came from pure software backgrounds. What you need is a genuine interest in hard problems at massive scale.
We are a distributed team with engineers in Dublin, Seattle, and Washington D.C., and Santa Clara.
