• Help define the future of global grocery shopping online and create experiences customers didn't know they needed. You'll architect next-gen end to end grocery shopping experience across every Amazon surface, translating bold product instincts into measurable impact for millions of customers daily.
• 100% focused and end-to-end technical accountability across direct and adjacent teams, you will work relentlessly to deliver our WW Grocery CX vision on time. You will lead from the front exercising technical decision rights, acting as point-guard, and eliminating blockers.
• This demands deep leadership and partnership across product, UX, engineering, science, and operations. Experience building products for global customers and adapting roadmaps with regional teams is essential.
• You are customer-obsessed leader demonstrating high-judgment across high-autonomy work, showing senior leaders across Stores, Devices, and AGI our path and progress to deliver the world's best online grocery CX.
Key job responsibilities
• You own WW grocery CX product vision and roadmaps for next-generation grocery shopping.
• You drive grocery shopping business outcomes that matter: customer engagement, conversion rates, and revenue growth at massive scale.
• The role requires orchestrating and driving partnerships with Stores, Alexa, and AGI teams to build cohesive experiences, balancing bold long-term bets with tactical wins that maximize business impact.
• You'll set (and reset) the bar for design, build and scaling quality, driving focused rapid experimentation to deliver shopping features that achieve our WW CX vision across every customer touchpoint in every country we operate in.
About the team
We own and build the WW grocery shopping experience (today, the future) millions of customers rely on every day. Seamless across mobile, desktop, voice, and whatever comes next. We invent and reinvent how customers find and buy the groceries they need whenever they need it – and aspire be the world’s best online grocer. Join us to define the future of grocery shopping.
