The Seasonal Process Assistant role is a short-term assignment. The Seasonal PA will be the point-of-contact for a department within the FC and work to continuously improve the functionality and level of service that the FCs provide to our customers. The Seasonal PA is also to exceed departmental safety, quality and productivity goals. They will provide leadership, daily coaching and recommend/ escalate performance issues of associates to the area managers. The Seasonal PA will report to either the Area Manager or Operations Manager based on building structure.
Things to know about working in an Amazon Fulfillment Center:
-We’re committed to providing a safe work environment. This means you wear a reflective vest, stretch and recognize others for working safely.
-We have a relaxed, casual dress code (as long as your attire meets our safety requirements).
-We work to regulate our sites as much as possible, but even with climate controls the noise and temperature levels can vary day to day. Hearing protection is available.
-You may be asked to work on a secure mezzanine at a height of up to 40 feet.
-You may be asked to lift up to 49 pounds, stand/walk for up to 10-12 hours, and push, pull, squat, bend and reach with or without reasonable accommodation.
For this role, you will need to be:
-At least 18 years old, and authorized to work in the United States
-Able to work 40 hours/week, and overtime as required
-Able to lift up to 49 pounds, stand/walk for up to 10-12 hours, and be able to frequently push, pull, squat, bend and reach
Benefits include health care (medical, dental, vision) coverage starting on day 1 as well as 401(k) with company match, holiday/overtime pay and employee discount. Relocation assistance is NOT provided.
If you want to know when roles are available based on your qualifications, complete your profile at https://amazonrecruits.force.com with your role and geographic preferences and we will notify you of application opportunities.
Key job responsibilities
• Lead the daily management of department duties, including allocating labor, leading meetings, assigning job duties, and communicating with internal and external suppliers
• Provide seasonal relief coverage for Area Managers
• Provide policy follow-up, attendance tracking (duties do not extend to discipline)
• Track and report ATS labor hours; maintenance of hours and schedules
• Assist the floor as an associate resource, training associates and verifying SOP compliance
• Ensure successful area performance, through tracking, reporting and feedback of associate performance
• Escalate performance / disciplinary action to HR Team and Vendor Coaches for temp associates and Area Managers for Amazonian associates
• Troubleshoot problems through to resolution, escalating to manager as needed
• Perform production duties as needed
• Fully understand workflow and daily production goals
• Review and update SOP as required
• Assist in keeping work area clean and organized
• Identify and address safety hazards within the work area
• Participate and drive safety initiatives; Coach associates to work safely at all times
• Refer all job injuries immediately to area manager
