Amazon Web Services’ Hardware Engineering team is looking for experienced professionals to help build the world’s premier cloud computing platform. We are looking for Manufacturing Engineers who are capable of operating in a fast paced, ever changing, multi-platform international manufacturing and production environment. This role is on-site supporting some of our most complex products allowing you to be hands on to quickly resolve issue. As a member of our Process Quality team, you will work closely with our ODMs, CMs, internal AWS hardware and software development teams, and with upstream component vendors to scale up manufacturing processes and ensure we can achieve our throughput and quality targets. This role requires the engineer to be a technical contact and take on full ownership of the manufacturing launch and resolution of process issues. You will be the driver in getting production scaled up at the site and ensuring we hit our manufacturing targets.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Key job responsibilities
Scale up manufacturing on new products across a global network.
Lead and oversee quality control processes across Contract Manufacturers (CM), Original Design Manufacturers (ODM), and component vendors
Deliver hands-on technical support during new product introductions and launches
Investigate and resolve customer escalations through comprehensive root cause analysis
Manage Incoming, In-process and Outgoing Quality of product and collaborate with Supplier Quality teams for RCCA at Upstream suppliers.
Drive Operational Readiness Review (ORR) and Ok2Ship for Manufacturing site readiness assessment.
Drive Lessons Learned and Continuous improvement framework between Sites.
Support local operations by being in the factory daily and through regular domestic and international travel (up to 25%)
