This position is part of the AWS Specialist and Partner Organization (ASP). Specialists own the end-to-end go-to-market strategy for their respective technology domains, providing the business and technical expertise to help our customers succeed. Partner teams own the strategy, recruiting, development, and growth of our key technology and consulting partners. Together they provide our customers with the expertise and scale needed to build innovative solutions for their most complex challenges.
Are you passionate about enabling technology partners to build innovative solutions on AWS? Do you thrive on the execution of complex programs that require cross-organizational coordination, stakeholder alignment, and strict delivery timelines? If so, we have an exciting opportunity for you.
The WW Tech Partners Solutions Architecture team drives strategic engagement between AWS and Independent Software Vendor (ISV) partners. We define how ISVs build on, integrate with, and go to market alongside AWS services — shaping the partner technology story and coordinating build-market-sell motions across distributed global teams.
We are hiring a Senior Technical Program Manager to own high-visibility programs at the intersection of AWS service strategy and ISV partner engagement. In this role, you will manage programs that determine how strategic partners are aligned to AWS priorities, coordinate cross-functional execution across partner organizations, specialist teams, and service teams, and drive the mechanisms that enable partners to move quickly alongside AWS.
You will manage complex program lifecycles with multiple concurrent workstreams, strict timing constructs, and multi-level approval chains. You will drive process improvement and automation — identifying manual bottlenecks and working with engineering teams to build scalable, repeatable workflows.
This position can be based in Jersey City, Seattle, New York, DC/Arlington, or Austin.
Key job responsibilities
- Lead the effective and efficient delivery of large, complex technical programs and the associated projects.
- Drive effective cross-functional teamwork, communication, collaboration, and commitments across multiple disparate groups with competing priorities.
- Manage overall initiative and program lifecycles, including timelines, dependencies, risks, and stakeholder communication, to ensure successful execution.
- Anticipate bottlenecks, provide escalation management, anticipate and make tradeoffs, and balance business needs with technical constraints.
- Identify, assess, track and mitigate issues, and risks at multiple levels.
- Create, maintain, and disseminate program information to stakeholders.
- Coordinate with Solutions Architects and other stakeholders to identify gaps, prioritize enhancements for the team initiatives and programs.
- Proven experience in technical program management, preferably in a cloud computing or software development environment.
- Strong communication and stakeholder management skills, with the ability to align cross-functional teams.
About the team
Diverse Experiences
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS?
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture
AWS values curiosity and connection. Our employee-led and company-sponsored affinity groups promote inclusion and empower our people to take pride in what makes us unique. Our inclusion events foster stronger, more collaborative teams. Our continual innovation is fueled by the bold ideas, fresh perspectives, and passionate voices our teams bring to everything we do.
Mentorship & Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve.
