As a Labor Engineering PM III for Workforce Engineering (WFE) within WWGS Operations Business Support, you will own the technical systems layer that underpins labor standards development across all store formats. You will be responsible for data feed integration, store attribute governance, and systems connectivity — ensuring that Labor Engineers have accurate, governed, and scalable data inputs to build and maintain labor standards for hundreds of stores. This role operates at the intersection of WFE, Workforce Management (WMT), Store Operations, Finance, and IT, requiring cross-functional influence and independent technical judgment to build durable solutions where no playbook currently exists.
Key job responsibilities
Data Feed Integration:
- Own architecture and execution of all upstream data feeds into WFE: hours of operation, DC delivery calendars, format flags, event overrides
- Build and maintain scalable integrations that eliminate manual data sourcing and reconciliation by individual planners
- Establish governed processes for data ingestion, validation, and change notification
Store Attribute Governance:
- Define and maintain the store attribute library (square footage, format type, layout) used by all Labor Engineers
- Establish a consistent source of truth with update mechanisms to ensure data currency across the team
- Scale attribute frameworks to support new store formats
Systems Connectivity:
- Partner with WMT and IT teams to establish durable connections between WFE tools and source systems (UKG Pro, SPSU, 24hr Clocks, scheduling platforms)
- Own incident triage for data-related failures, reducing ambiguity between WFE logic failures and upstream data failures
- Reduce mean time to resolution for system integration issues impacting labor standards accuracy
Technical Tooling & Automation:
- Build and maintain scalable tools that remove one-off data pulls and reconciliation work from planner workflows
- Drive high-quality process improvements and establish operational excellence best practices for data management
Cross-Functional Alignment:
- Serve as WFE's technical point of contact for WMT, Store Ops, and Finance
- Own data accuracy validation and integration roadmap without day-to-day supervision
- Represent WFE's technical position in cross-functional reviews with WMT, Finance, and Ops leadership
