Amazon has a track record of inventing category-defining products that change how people work. We did it with AWS, Alexa, and the Kindle. Now we're doing it again with Amazon Quick: an agentic AI assistant that is redefining the enterprise productivity category.
Amazon Quick changes how you work. It connects across every business system and productivity tool to deliver insights that were previously unattainable and produce business deliverables on behalf of users. Unlike tools that live inside a single vendor's ecosystem, Quick works regardless of what systems you use or data types you have. It understands work context at a personal, team, and organizational level so it knows what matters most, and takes personalized action on behalf of users, all built on AWS with the enterprise security and governance customers already trust.
We're looking for a Product Marketing Manager to join the Quick Product Marketing team. This is an individual contributor role focused on customer storytelling and social proof. You will find the customers who have transformed how they work with Quick, tell their stories across every channel that matters, and partner with our social media team to amplify those narratives to reach new users. Quick is scaling fast, backed by meaningful investment and senior executive visibility. This is a chance to shape the narrative for a flagship AI product at Amazon.
About the Role
As a Product Marketing Manager for Amazon Quick, you will own customer storytelling and social proof for the product. Your job is to find organizations that have been transformed by Quick, understand their journey, and bring those stories to life through keynotes, social media, events, and digital content. You will also partner closely with the Quick Social Media team to drive storytelling that highlights Quick's core value proposition and reaches an audience of new users.
You will partner cross-functionally with product management, sales, customer success, social media, events, and creative teams to surface the best customer stories and activate them across channels.
Key job responsibilities
Customer Storytelling: Identify and develop relationships with customers who have transformed their organizations with Quick. Understand their journey, quantify their impact, and craft narratives that resonate across audiences.
Multi-channel story activation: Bring customer stories to life across keynote presentations, social media, industry events, digital content, video, and written case studies.
Social Proof: Partner with the Quick Social Media team to drive storytelling about Quick that highlights the core value proposition and features real customer experiences to reach an audience of new users.
Content creation: Develop customer-facing assets including video testimonials, written case studies, blog posts, event presentations, social media content, and keynote narratives.
Customer pipeline development: Build and maintain a pipeline of customer advocates and reference accounts. Work with customer success and sales teams to identify high-impact stories and secure customer participation.
Story strategy: Define the customer storytelling roadmap, aligning stories to product launches, campaigns, and market moments where social proof will have maximum impact.
Metrics and optimization: Track the reach and impact of customer stories across channels. Use data to refine what formats, channels, and narratives drive the most awareness and adoption.
Cross-functional partnership: Collaborate with product marketing, demand generation, events, and field teams to ensure customer stories are integrated into broader go-to-market efforts.
About the team
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional
