Amazon's fulfillment network is one of the most complex logistics operations on the planet — and it's still growing. Behind every package delivered is a network of third-party logistics (3PL) partners operating millions of square feet of warehouse space, processing tens of millions of units annually, and enabling Amazon to meet customer promises at scale.
The NA GPO External Fulfillment team** owns the end-to-end procurement strategy for Amazon's 3PL fulfillment network in North America — a portfolio spanning across sort, non-sort, AWD, TNS, and specialty building types. We negotiate, structure, and govern contracts that directly impact Amazon's ability to scale capacity, control costs, and deliver for customers.
We're looking for a **Category Manager** based in New York City who thrives in ambiguity, moves fast with imperfect information, and can hold their own in high-stakes commercial negotiations with sophisticated logistics providers. This isn't catalog procurement — this is strategic sourcing at the intersection of supply chain, finance, and operations where your decisions directly shape Amazon's fulfillment capacity and cost structure.
What You'll Do
- Own supplier relationships and commercial outcomes for a portfolio of 3PL contracts worth $200M+ in committed spend — driving lowest total cost of ownership while maintaining network reliability
- Lead complex sourcing events** (RFI, RFQ, RFP) for new site launches, contract renewals, and extensions — managing competitive tension across a concentrated supplier base
- Negotiate multi-year, multi-million dollar agreements** with C-suite counterparts at global logistics companies — structuring deals that balance cost, performance, flexibility, and risk
- Build and defend business cases** (CARs) for internal executive approval — translating complex commercial structures into clear, data-backed narratives that drive executive decisions
- Develop cost models and benchmarks** that compare 3PL performance against 1P operations — identifying value gaps and negotiation leverage
- Manage claims, KPI governance, and commercial disputes — holding suppliers accountable to contractual commitments while maintaining productive long-term partnerships
- Influence cross-functional stakeholders** across Operations, Finance, Real Estate, and Legal — aligning competing priorities to deliver sourcing outcomes on tight timelines
- Drive continuous improvement** in sourcing processes, contract structures, and supplier performance mechanisms — building scalable frameworks for a growing network
- Leverage data, automation, and AI tools to accelerate analysis, improve forecasting accuracy, and create decision-support mechanisms for leadership
What You'll Bring
- Comfort operating in a fast-paced, high-ambiguity environment where priorities shift and you're expected to deliver anyway
- A bias for action paired with sound judgment — knowing when to move fast and when to slow down and get alignment
- Strong written communication — you'll write documents that go to VPs and SVPs, and they need to be crisp
- Intellectual curiosity about logistics, supply chain economics, and how fulfillment networks actually work
- The confidence to push back on senior stakeholders (internal and external) when the data supports a different position
Key job responsibilities
· Drive appropriate commercial relationships with suppliers, with a principal objective of achieving the lowest total cost of ownership that meets the business’ goals, supported by a culture of continuous improvement with cost & performance benchmarks in use.
· Lead sourcing engagements and competitive bidding (RFI, RFQ, and RFP). Achieve cost savings through projects including bidding and commercial negotiations.
· Leverage proven negotiation strategies to deliver against business objectives and achieve sustainable relationships with strategic suppliers pertaining to Amazon Operations
· Influence suppliers' processes, technology decisions, and policies in ways that are mutually beneficial and sustainable for both organizations by leveraging the growth of Amazon's spend.
· Negotiate and implement supplier agreements/contracts by working with cross-functional stakeholders and suppliers to reach agreement on contract terms and conditions.
· Analyze and determine cost reduction opportunities by leveraging volumes, optimizing the supplier base and reducing total cost of ownership.
· Analyze and understand data to create accurate forecasting.
· Adapt to a fast paced, constantly changing environment.
· Work with our team and business partners for the creation and continuous improvement
· Develop mechanisms and metrics to track supplier performance related to forecasting, delivery, quality, and cost
· Keys to success in this role include sound judgment and excellent written/verbal communication skills. The candidate should be able to extract insights from data, synthesize, and communicate clearly appropriate triggers and actions.
