Amazon's Worldwide Grocery Stores (WWGS), Growth & Development team is searching for a Program Manager, Regulatory Compliance to join our Facility Operations Support team.
In this role, you will manage cross-functional programs to ensure organizational compliance with applicable regulations, standards, and internal policies. The PM will coordinate compliance initiatives across multiple teams and business units.
Key job responsibilities
Program Management:
- Manage 3-5 concurrent compliance programs from initiation through completion.
- Develop project plans with defined milestones, dependencies, and resource requirements.
- Track program status using quantitative metrics and report progress to stakeholders.
- Identify and document program risks; implement mitigation strategies.
- Coordinate activities across engineering, legal, operations, and business teams.
Regulatory Compliance:
- Monitor regulatory changes in assigned domains (e.g., data privacy, product safety, industry-specific regulations).
- Translate regulatory requirements into actionable technical and operational requirements.
- Conduct gap analyses between current state and regulatory requirements.
- Document compliance processes, controls, and evidence collection methods.
- Coordinate internal and external audits; track remediation of findings.
Stakeholder Management:
- Facilitate working sessions with technical teams, legal counsel, and business owners.
- Communicate program status, blockers, and decisions to director-level stakeholders.
- Collect and synthesize input from subject matter experts across the organization.
- Manage relationships with external auditors and regulatory bodies.
Process Improvement:
- Identify inefficiencies in compliance workflows and implement improvements.
- Create and maintain standard operating procedures for compliance activities.
- Develop templates, tools, and frameworks to scale compliance operations.
- Establish metrics to measure compliance program effectiveness.
About the team
The Facilities Operations Team works to balance two priorities. First, we provide team members and customers with best-in-class support, maximizing equipment uptime, ensuring stores are safe and clean, and maintaining consistently high customer experience across all locations as it relates to day-to-day repair & maintenance work order activity. We also ensure our facilities maintain regulatory compliance related to our building systems, hazardous materials, energy usage, permits and permits/licensing related to these systems. Second, we need to deliver this level of service while minimizing cost and maintaining compliance. These priorities form the foundation of our mission.
