Want to shape the future of grocery retail? Amazon is building the most beloved, customer-centric grocery stores on earth through Whole Foods Market and other Amazon Grocery banners. To achieve this, we are enabling our in-store team members with advanced technology and solutions that allow them to exceed customer expectations and level-up the in-store shopping experience.
The Worldwide Grocery Store Tech (WWGST) team builds the tools that store leaders depend on and use every day to operate Amazon's physical retail locations. Our technology provides team members with the information they need to serve customers more effectively and execute critical tasks such as ordering products, managing inventory, and delighting customers in their in-store interactions. We empower our team members to create memorable experiences for customers shopping for their weekly grocery needs and help them find the freshest products every time they walk into a store.
Key job responsibilities
- Own the product vision and roadmap for technology solutions that directly impact thousands of store team members and millions of grocery customers.
- Work backwards from customer needs to define, build, and launch innovative tools that simplify complex store operations while raising the bar on freshness, availability, and the overall shopping experience.
- Partner closely with engineering teams, store operations leaders, and business stakeholders to translate ambiguous problems into clear product strategies and deliver measurable results at scale.
This is a high-impact role where you will combine deep technical judgment with a passion for physical retail to invent on behalf of two distinct customers: the in-store team members who rely on our tools every day, and the grocery shoppers who expect a world-class experience every time they visit. If you are excited about working at the intersection of technology and physical retail, thrive in ambiguity, and want to directly influence how millions of customers experience grocery shopping, we want to hear from you.
