Amazon Shipping is building a high-growth business designed to transform how the world thinks about logistics. We’re rapidly expanding our shipping and delivery services to brands and merchants across the U.S., and we’re looking for entrepreneurial Business Development leaders who can help customers meet rising end-customer expectations in an increasingly competitive landscape.
As a Sr. Business Developer on our Unmanaged/SMB team, you will own SMB mindshare where SMBs already gather. You'll build the influencer and community strategy that accelerates top-of-funnel growth for Amazon Shipping -- earning authentic presence in the seller communities, creator channels, and events where merchants make shipping decisions, and converting that presence into measurable registration starts at a scale no one-to-one sales motion can match.
Key job responsibilities
• Own the influencer strategy -- identify, engage, and launch relationships with the creators SMB merchants trust (e-commerce, logistics, and small-business creators across YouTube, TikTok, LinkedIn, podcasts, and newsletters), with measurable attribution from content to registration starts and first shipment.
• Own the community presence -- build an authentic, trusted Amazon Shipping presence across seller communities (Reddit, Facebook seller groups, Discord servers, and industry forums): define rules of engagement, show up credibly in merchant conversations, and create community programs that position Amazon Shipping as the obvious choice for growing merchants.
• Design and run SMB events -- build the SMB-specific event strategy (which events, what presence, who attends) and the playbook that converts event engagement into registrations, while representing SMB in broader Amazon Shipping event programs.
• Drive programmatic acquisition -- move beyond 1:1 selling by building community- and influencer-led channels that bring cohorts of hundreds or thousands of SMBs into the self-service funnel simultaneously, multiplying through the team's conversion engine.
• Serve as the voice of the community -- translate community sentiment, creator feedback, and merchant friction signals into clear inputs for Product, Tech, and Operations to improve the self-service experience.
• Define and own growth metrics -- set channel OKRs (community- and influencer-sourced registration starts, conversion, cost per acquisition, time-to-first-shipment), track rigorously, and iterate to maximize ROI.
• Coordinate across partnership scope -- work closely with the central Amazon Shipping Partnerships team where community and creator plays overlap platform-level deals, owning the SMB lens on shared opportunities.
• Own your domain end-to-end -- operate as the subject matter expert for your channel, define BD strategy that complements the product strategy, and deliver results through scalable mechanisms rather than one-off effort.
• Think big and innovate -- identify emerging communities, creator ecosystems, and non-obvious channels that unlock new SMB segments for Amazon Shipping.
A day in the life
You are a community builder and channel innovator who thrives on authentic reach. You spend your time identifying which creators and communities influence the next 10,000 merchants, designing engagement programs, showing up credibly in seller conversations, and measuring what converts. You're equally comfortable briefing an influencer on a campaign as you are in the data, analyzing which channels drive the best activation rates. You operate with startup speed in a big-company environment -- every program you build should reach thousands of merchants, not one.
About the team
Amazon Shipping is a fast-growing startup within Amazon building the next generation of logistics services for external brands and merchants. We've externalized Amazon's world-class delivery network and are now scaling it rapidly. Our Unmanaged/SMB team owns the self-service segment -- thousands of small and mid-size merchants who ship with us without dedicated account management. We're looking for builders who can create the programs that make this segment grow 10x.
