Are you passionate about building resilient, scalable systems that power critical services? As a System Development Engineer at Amazon, you will design and deliver technology solutions that improve operational health, reduce complexity, and enable teams to move faster with higher quality. You will own the engineering and operational excellence of your team's systems, identifying risks and eliminating them with permanent fixes. Your work will directly improve the customer experience by making systems more reliable, maintainable, and cost-effective. If you are a curious, self-starter who thrives on solving difficult problems and coaching others to do the same, this role offers the opportunity to make meaningful impact across teams.
This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.
Key job responsibilities
- Design and deliver technology solutions that solve difficult business problems, ensuring they are thoroughly tested, pragmatic, efficient, and cost-effective.
- Improve your team's operational health by participating in design reviews, operational readiness reviews, and post-incident analyses to identify risks to resilience, then deliver projects that mitigate those risks.
- Deeply diagnose problems across hardware, software, and operating environments, resolving contributing causes of performance, reliability, and availability issues with permanent solutions.
- Automate repetitive tasks, develop monitoring metrics, and identify points of failure to continuously improve system resiliency and reduce operational burden.
- Write clear, accurate documentation and contribute to code reviews, providing meaningful feedback to peers while coaching others on identifying and eliminating risk.
A day in the life
You will start your day reviewing system health dashboards and addressing any operational alerts that surfaced overnight. From there, you might dive into designing an automation solution that eliminates a recurring manual process, participate in a post-incident review to uncover root causes, or pair with teammates on a code review. You will collaborate with partner teams to align on system dependencies and share operational best practices.
About the team
Our team is focused on building and maintaining systems that are reliable, scalable, and easy to operate. We invest in engineering excellence and automation so that we can deliver products and services to customers with less effort and better quality. We value collaboration, inclusive problem-solving, and continuous improvement. If you want to grow your technical leadership skills while making a tangible difference in how systems perform at scale, we would love to have you join us.
Why AWS
Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
AWS Infrastructure Services (AIS)
AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
Inclusive Team Culture
Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Work/Life Balance
We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
Mentorship and Career Growth
We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Diverse Experiences
Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
