Smart Delivery Technologies (SDT) is building the sensing, edge intelligence, and interfaces that make Amazon's delivery network the world's safest and most efficient logistics operation — from the delivery station to the customer's doorstep. Our portfolio includes real-time hazard detection, guidance systems for drivers and associates, environmental data capture, and edge compute devices.
We are looking for a Senior New Product Introduction (NPI) Technical Program Manager (TPM), Operations to lead new products end-to-end at the intersection of engineering, supply chain, and operations. This role requires someone who can drive cross-functional execution while also going deep on build and sourcing strategy, supplier negotiations, and cost structure.
The ideal candidate has a strong background in Operations Program Management (OPM), is comfortable owning supplier sourcing decisions, and can build and defend detailed costing breakdowns (BOM cost, tooling, NRE, landed cost) that inform business decisions. You will partner with engineering, product, finance, procurement, and manufacturing teams to launch new products on time, at target cost, and at the right quality bar.
Because SDT lives inside an operations org, our timelines are tight and we must justify product value through pilots before progressing toward mass production. The right person embraces this tension: applying the rigor of a high-volume NPI process while pragmatically right-sizing it to an operations-driven, pilot-to-production reality. This is a high-visibility role for someone who thrives in ambiguity, dives deep into data, and is equally comfortable in a supplier negotiation, a design review, or a business review with senior leadership. Travel should be expected up to 25-30% of the time to engage with suppliers and contract manufacturers globally for builds and relationship development.
Key job responsibilities
* Own the end-to-end NPI program plan across multiple concurrent product launches, from design freeze through mass production ramp
* Drive OPM rigor: schedules, milestones, risk registers, and readiness reviews across engineering, supply chain, quality, and manufacturing
* Lead supplier sourcing strategy, including RFQs, supplier selection, and negotiations in partnership with procurement
* Own material availability across multiple programs by partnering with key component suppliers, manufacturing partners, and product owners to proactively drive sourcing activities and risk buy authorizations
* Build and maintain detailed costing breakdowns (component-level BOM cost, tooling/NRE, labor, overhead, landed cost) and identify cost-reduction opportunities
* Monitor and proactively manage component and product-level End of Life (EOL)
* Partner with finance to align program costs against business case targets and flag variances early
* Identify, track, and resolve program risks and blockers; escalate trade-offs to leadership with clear data-backed recommendations
* Drive design-for-cost and design-for-manufacturability discussions with engineering teams
* Plan and execute pilots/POCs that justify product value, and translate pilot results into go/no-go decisions and the path toward mass production
* Create and present program status, cost, and sourcing updates to senior leadership on a regular cadence
* Establish and improve NPI processes, tools, and mechanisms to scale program management across the organization
