At Amazon, we’re working to be the most customer-centric company on earth. Amazon Travel & Events (AT&E) operates a global corporate travel program spanning 60+ countries and serving hundreds of thousands of employees. The Supplier & Category Strategy (SCS) team owns all supplier relationships within AT&E, driving enterprise-wide savings while continuously improving the traveler experience.
We are seeking a Category Manager – Ground to own Amazon’s global ground transportation portfolio — car rental, chauffeured and executive car services, rideshare/mobility, rail, and airport transfer programs. This role owns supplier and category strategy end to end: defining sourcing roadmaps, leading negotiations, and partnering across the business to deliver measurable savings, a frictionless traveler experience, and programs that scale.
Working alongside the Category Manager – Air and the broader SCS team, this individual delivers one integrated travel program on behalf of our internal customers. The ground transportation landscape is evolving rapidly — shaped by mobility platforms, sustainability commitments, and shifting duty-of-care expectations — and this role develops the category strategy that positions Amazon to lead through that change.
Key job responsibilities
Category & Supplier Strategy
- Own the global ground transportation category strategy — defining supplier spend, sourcing roadmaps, and program goals aligned to broader AT&E and business priorities
- Lead supplier management end to end: RFPs, negotiations, contracting, implementation, and ongoing performance management across car rental, chauffeured/executive car, rideshare, rail, and transfer suppliers
- Drive cost and savings analysis — quantify the impact of decisions, model alternatives and decision criteria, and deliver supplier recommendations backed by data
- Prepare and lead Quarterly Business Reviews (QBRs) with strategic suppliers, holding partners accountable to service levels, savings, and innovation commitments
- Manage the contract lifecycle: renewals, amendments, SLA enforcement, and performance-based renegotiation triggers
Traveler Experience & Program Delivery
- Enhance the employee/traveler experience through value-creation projects requiring change management, stakeholder alignment, and global supplier relationship management
- Support the rollout of new travel tools and ground booking capabilities — monitoring adoption, tracking improvement areas, and supporting traveler communications
- Partner with Risk & Security on secure ground transport requirements and duty-of-care standards
- Perform market research to discover new suppliers, qualify existing ones, and stay ahead of mobility and ground transportation industry trends
Cross-Functional & Pan-Amazon
- Partner closely with Finance, Procurement, Legal, and regional travel teams to share best practices and drive innovation across the program
- Author white papers, strategic plans, and business reviews that inform, influence, and earn decisions from key stakeholders and senior leadership
- Align ground category terms with air, hotel, and distribution strategy to reinforce — rather than undercut — the integrated AT&E program
- Report and track productivity and program metrics for global ground transportation initiatives
