Help shape the future of fulfillment alongside passionate, talented people who are obsessed with delivering for customers.
As a Senior Operations Manager at our AGS1 building in Appling, GA, you'll be at the helm of a high-performing robotics fulfillment center that delivers for millions of Amazon customers every day. This is your opportunity to lead, innovate, and make a measurable impact on one of the world's most customer-obsessed supply chains.
Be part of something extraordinary from day one!
What You'll Do
- Own the operation – Take full accountability for budgetary performance, people development, and operational excellence across your functional area (Inbound or Outbound).
- Lead and develop leaders – Manage, coach, and mentor a team of Operations and Area Managers, setting clear expectations and holding them accountable while building the next generation of Amazon leaders.
- Drive continuous improvement – Champion Lean initiatives, process innovations, and quality programs that push your team and the FC to exceed business goals.
- Deliver a world-class customer experience – Ensure safety, quality, and performance standards are met or exceeded every single day.
- Collaborate cross-functionally – Partner with HR, Finance, Facilities, Safety, IT, and peer leaders to secure resources, share best practices, and drive site-wide success.
- Cultivate ideas – Source and nurture innovative ideas from your team, translating them into actionable improvement plans that raise the bar across the network.
- Share best practices – Take proactive steps to ensure best practices are shared across all departments, shifts, and the broader network.
Additional Job Elements to this Hands-On Leadership Role
- Lift and move totes up to 49 pounds each
- Regular bending, lifting, stretching and reaching both below the waist and above the head
- Walking in the FC and around area with great frequency; facilities are over a quarter mile in length
- Continual standing and/or walking an average of 5 miles daily
- Ability to work in construction / distribution environments that may be noisy, unlit, unheated, not air-conditioned
- Able to access all areas of building (ascending and descending ladders, stairs, gangways safely and without limitation)
Fun Facts About This Location
- AGS1 is a 450,000 sq ft Amazon Robotics Sortable (ARS) Fulfillment Center located in Appling, GA, featuring all processing on the ground floor with 4 levels of AR storage.
- AGS1 holds the distinction of being Amazon's first Gen 11 ARS site, launched on August 1, 2021, and has grown into a top-performing facility in the AR network.
- The facility created 800 new full-time jobs when it was announced, featuring innovative Amazon Robotics technology in a multi-level operations building.
- AGS1's vision is "To be Amazon's benchmark fulfillment center for safety, talent development, culture, and results" – the team holds themselves accountable to the highest standards and leads with grit.
- Appling is the county seat of Columbia County, Georgia, and part of the Augusta metropolitan area.
- The area is rich in history: the Columbia County Courthouse in Appling dates back to 1812, features Greek Revival and Italianate architecture, and is listed on the National Register of Historic Places.
- Appling is home to the International Disc Golf Center (headquarters of the Professional Disc Golf Association) with three 18-hole championship courses, a pro shop, a Frisbee museum, and a hall of fame.
- Columbia County offers thousands of acres of serene greenspaces, forests, and waterways – from kayaking and watersports on nearby lakes and reservoirs to hiking peaceful trails surrounded by towering trees.
- Augusta, just minutes away, is world-famous as the home of Augusta National Golf Club and The Masters Tournament, one of the four major championships in professional golf, drawing visitors from around the globe each April.
