Details
Skills
* Leadership & Team Coordination
* Customer Service & Guest Relations
* Front Office Operations
* Staff Training & Mentoring
* Upselling & Revenue Generation
* Marketing & Promotions
* Problem Solving
* Effective Communication
* Data Entry & Operational Support
* Multitasking & Time Management
* Teamwork & Collaboration
* Adaptability & Flexibility
About
Dynamic and customer-focused Reception Manager with 7+ years of experience in front office operations, guest relations, team coordination, upselling, and staff mentoring. Proven ability to maintain smooth hotel operations during peak seasons and staffing challenges while delivering excellent guest experiences. Strong communicator with expertise in customer service, operational support, promotions, and revenue generation through effective upselling. Adaptable, team-oriented, and committed to achieving high service standards.
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