Brent McMahon

Details

Skills

Product Marketing, Portfolio Strategy, Go-to-Market Planning, Launch Execution, Commercial Readiness, Omnichannel Marketing, E‑Commerce Strategy, Conversion Rate Optimization, Assortment Thinking, Pricing and Margin Awareness, Market Research, Competitive Analysis, Customer & Consumer Insight Translation, Account Management, Client Services, Customer Success, Relationship Management, Service Recovery, Escalation Management, Sales Enablement, Proposal & Presentation Development, Project & Program Coordination, Order & Fulfillment Management, Remote Work & Virtual Collaboration, Professional Email Communication, Active Listening, Needs Assessment, Problem Solving, Cross‑Functional Collaboration (Sales, Marketing, Finance, Product, Operations), CRM Systems, Ticketing Platforms, Microsoft Excel, PowerPoint, Word, Outlook, Google Workspace, Slack, Microsoft Teams, Zoom, Shopify, WooCommerce, Google Analytics, Marketing Automation, KPI Reporting & Dashboards, Documentation & Knowledge Base Creation, Training & Onboarding, AI-Assisted Tools (Perplexity, Claude, ChatGPT).

About

Experienced marketing and client services professional with 20+ years across product marketing, go-to-market execution, account management, and digital commerce. Comfortable leading cross-functional work with Sales, Finance, Product, Operations, and Creative teams, translating customer and market insight into practical plans that drive growth and improve customer experience. Known for strong communication, organized remote work, and keeping complex projects on track from idea through launch and day-to-day execution.