Dave Coffey Jr.

Dispatcher/Customer Service Representative

Glendale, California, United States

Details

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Skills

• Metrics collection, processing, and reports
• Dispatch
• Customer Service
• CCTV Surveillance, investigations and maintenance
• Remote access
• Data entry
• Excel reports
• Genetek
• Telex
• Lenel Access Control
• KMZ
• Archibus
• SIS Alarm Monitoring
• Google Earth Pro
• Service Now
• Everbridge
• TravelTracker
• Veoci
• Anvil
• Dataminr
• Okta
• BriefCam
• Force Multiplier
• Milestone XProtect Smart Client
• CAD (Arms V2 R3)
• Visual Command Center
• Jira Service Desk
• TRBOnet
• Scheduling
• Reservations

About

Dispatcher with over 10 years of experience in managing communications and coordinating emergency responses. Proficient in utilizing CAD systems, Everbridge, and other dispatch tools to ensure efficient operations and support. Known for strong analytical skills and a detail-focused approach, fostering effective collaboration with law enforcement and emergency teams.