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Laura Knudson

Remote Customer Service & Administrative Support Professional
Memphis, Tennessee, United States
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Details

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Skills

Remote Customer Service, Administrative Support, Email Communication, Phone Communication, Data Entry, Recordkeeping, Course-Material Adoptions, Virtual Bookstore Operations, Publisher Coordination, Vendor Coordination, Purchasing, Order Management, Inventory Management, Customer Complaint Resolution, Problem Solving, Scheduling, Budgeting, Employee Training, Team Support, UPS WorldShip, FedEx Ship Manager

About

Experienced customer service and course materials professional with more than 20 years of experience supporting students, faculty, staff, campus leaders, publishers, vendors, and customers. I have experience working remotely and independently from home, including course-material adoptions, virtual bookstore operations, purchasing, inventory coordination, email and phone communication, recordkeeping, and problem resolution. I am seeking a part-time remote position where I can use my customer service, administrative, communication, and organizational skills.