Moises Cellitti

Trust and Safety Bilingual Specialist at Target (Shipt)

Birmingham, Alabama, United States

Details

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Skills

Skills: Conflict resolution; content moderation; cross-functional collaboration; decision making; fraud detection; leadership; multi-lingual; policy writing; risk analysis; risk management; SQL; strategic planning; training, python
▪ Programs: Sales Force; Stripe; Slack; Percipio; Tableau; Purecloud; Front; Coda; Trello; Google Forms; Microsoft Office (Word, Powerpoint, Excel, Teams); Zoom; Workday; Medallia; Lawlogix; Lollylaw; Lawpay
▪ Certifications: Project Management; Machine Learning; Data Science in SQL and Tableau; Frontline Leadership Management; Lean Six Sigma Black Belt (LSSBB), Lean Six Sigma Expert (LSSP-II)

About

Hi, I am a T&S specialist who is bilingual. I have over 5 years of experience in high pressure, high crisis roles handling time sensitive cases with high optics issues and escalations. This includes but are not limited to fraud detection, cross collaborative cases, make determinations on cases that might affect my company's public view to maintain trust, and prevent escalations from reaching litigation.