Details
Skills
• Documentation & Governance: Procedure writing, technical writing, documentation lifecycle, version control, QA review, content regulatory and governance compliance, content migration
• CMS & Tools: Policy Governance Platform (PGP), OpenText, SharePoint, Jira, Adobe RoboHelp, PRF
• Web & Publishing: HTML, CSS, JavaScript, web publishing, accessibility alignment
• Productivity: Microsoft 365, Visio, other cloud applications
• Design: Adobe Creative Suite, Canva, 3D Printing, Blender
• AI: AI-Powered Applications, CoPilot, Claude, Gemini, ChatGPT
• Collaboration: Client and business subject matter experts (SME) partnerships, cross-functional and team communication, remote access, process improvement
About
Technical Writer with 8+ years of experience creating, editing, and publishing enterprise procedures, technical documentation, and web-based content. Skilled in documentation lifecycle management, content regulatory and governance compliance, and cross-functional collaboration with client and business SMEs in fully remote environments. Strong background in HTML/CSS/JavaScript, CMS publishing, and procedural governance platforms including PGP, OpenText, and SharePoint. Known for accuracy, consistency, and delivering clear, user-centered documentation. AI certifications
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