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Raphael Bivas

Experienced Data Analyst

Palo Alto, California, United States

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Details

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Skills

Data Management, Interpretation, Analysis, Visualization Tools, Tableau, MySQL, R, SAS, MS Access,
PowerPoint, Excel

About

With a solid background in biostatistics and cognitive sciences, I have branched out into ensuring excellence in IT Service Management (ITSM) and data analysis within the tech industry. At SAP, my work in user acceptance testing for ServiceNow enhanced ITSM delivery for a significant user base.

Previously, as a Data Analyst at SuccessFactors, I harnessed Tableau and R to model web traffic growth and optimize processes, contributing to more precise financial decision-making. My commitment to precision and effective communication in data-driven environments drives continuous improvement.