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Results-driven Revenue Cycle Management professional with 8+ years of experience in healthcare billing systems, RCM operations, insurance reimbursement, and workflow optimization. Skilled in analyzing business requirements, troubleshooting billing applications, maintaining payer and provider information, and improving revenue cycle workflows. Experienced in RCM platform support, payer portal operations, claim processing, data accuracy, operational reporting, and cross-functional collaboration. Proficient in Epic, AthenaHealth, NextGen, Waystar, Availity, and Microsoft Excel, including VLOOKUP and Pivot Tables. Strong technical problem-solving, process analysis, documentation, and communication skills focused on billing system efficiency, reimbursement accuracy, operational support, and continuous improvement.
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