Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.
As the SAP Applications Support Manager, you will manage the SAP RISE system engineering ensuring service and support provided is timely and accurate on a daily basis. You will play a key role in ensuring that SAP applications are supporting and serving Kuiper's mission to build Satellites.
Key job responsibilities
- Lead the internal SAP support work day-to-day operations, review user experience and feedback & contributing to the overall improvement of our application adoption and functionality. Closely work with contractors and internal team members to address support needs for SAP system.
- Provide end-user support to all levels of production operations including Procurement, Sales, Trade compliance, Finance and Quality, and provide advice regarding standard SAP functionality and best practices as it evolves with company needs
- Maintain and present metrics and dashboards regarding SLAs to executive level management
- Mentor and coach junior developer resources and work closely with internal and external teams, and business users
- Interface with developers and configurators for performance and data access requirements
- Stay current with new ERP / SAP technology developments and techniques, research new software and tools, proactively recommend improvements
Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.
A day in the life
You will help to develop and maintain high quality and reusable solutions that result in a low total cost of ownership. The individual will be responsible to lead ABAP engineers, integration developers and work closely with solution architects, business stakeholders and external partners to develop ERP solutions to meet Kuiper business needs
About the team
Project Kuiper is an initiative to launch a constellation of Low Earth Orbit satellites that will provide low-latency, high-speed broadband connectivity to unserved and underserved communities around the world. Our team focuses on building Enterprise System Applications for manufacturing satellites. Your customers are the Procurement, Accounting, Finance and Supply Chain teams at Kuiper.
