Come be a part of a rapidly expanding $35 billion dollar global business. At Amazon Business, a fast-growing startup passionate about building solutions, we set out every day to innovate and disrupt the status quo. We stand at the intersection of tech & retail in the B2B space developing innovative purchasing and procurement solutions to help businesses and organizations thrive. At Amazon Business, we strive to be the most recognized and preferred strategic partner for smart business buying. Bring your insight, imagination and a healthy disregard for the impossible. Join us in building and celebrating the value of Amazon Business to buyers and sellers of all sizes and industries. Unlock your career potential.
We’re growing our UX writing team and looking for an experienced UX writer/content designer to join us. Your primary responsibility will be working across teams to coordinate on content—creating and refining that content as needed to use it for training large language models (LLMs). You do not need previous experience working with LLMs or AI to apply for this role, but you will need a robust UX writing portfolio to demonstrate bar-raising content strategy skills.
If you like solving complex challenges through words and delivering global solutions, this position is for you. We’re looking for a UX Writer who is an advocate for the customer—distilling complex problems into simple, savvy communications. You work tirelessly to understand how customers think and speak to identify language that is both useful and natural. You collaborate with designers, product managers, researchers, data scientists, and developers to craft solutions that are strategically sound.
Key job responsibilities
• Generate and evaluate content for large language models (LLMs)
• Evaluate and update existing documentation for the LLM
• Anticipate customer needs and write innovative and simplified solutions to issues
• Influence product strategy, driving mindful discussions with product managers, UX designers, engineers, data scientists, and stakeholders
• Set standards and drive adherence to UX writing best practices
• Track record for helping teams adopt UX writing guidelines and developing relevant metrics
