Amazon’s Business, Industrial and Scientific Supplies (BISS) category is at the forefront of delivering exceptional selection, convenience and value to Amazon Business customers and consumers. Amazon Business launched in 2015 and has grown significantly, surpassing $35B in sales and attracting millions of business customers. The BISS category offers a wide variety of products that span almost every business customer vertical and is a major engine of growth for Amazon.
BISS is looking for a Senior Product Manager to transform buying and selling experience across our B2B Medical & Safety categories! You'll spearhead improvements across medical, dental, and occupational safety categories, focusing on both seller and customer experiences. Drive thought leadership and critical initiatives to enhance how businesses purchase BISS supplies while improving efficiency, compliance and trust. You'll also develop solutions that streamline seller processes and journey - from adding the products to uploading documentation and troubleshooting the catalog, ensuring our partners can efficiently provide B2B supplies to customers. The role demands an analytical and ownership mindset to identify functionality gaps, develop compelling business cases, and secure buy-in from leadership, finance, legal, and compliance teams. Finally, you'll partner with tech teams to implement solutions.
Key job responsibilities
The candidate must be comfortable working independently, conducting thorough research, developing solutions and managing complex, cross-functional projects from concept to launch. Key responsibilities are to
○ Own the long-term vision, strategy and roadmap for your portfolio of products, maintain a deep competitive awareness and think big to identify business opportunities worthy of investment.
○ Determine when it is appropriate to build, improve an existing solution, or integrate existing features for a more cohesive end-to-end customer experience.
○ Influence technical priorities and business strategy through data-driven contributions and make sure business and technology teams are aligned to customer needs.
○ Partner with business and technology stakeholders and leaders across the organization to drive strategic initiatives through leadership and influence.
○ Define mechanisms and metrics to quickly explain your product’s/feature adoption, performance and any variance against goals.
